Terms OF Service & Privacy
Welcome to Park Side Plaza Hotel. These Terms and Conditions govern your use of our online booking services and your stay at our hotel in the Sultanate of Oman. By making a booking, you agree to abide by these terms. Please read them carefully.
1. Booking and Payment
1.1 Online Booking: All bookings must be made through our official website. Bookings are subject to availability and are not confirmed until you receive a confirmation email from us.
1.2 Payment: Full payment is required at the time of booking. We accept major credit cards and other payment methods as specified on our website.
1.3 Non-Refundable Clause: All bookings are non-refundable. Once your booking is confirmed, you will not be eligible for any refunds, cancellations, or modifications. By booking, you acknowledge and agree to this
non-refundable policy.
2. Check-In and Check-Out
2.1 Check-In Time: Check-in time is 2 PM Afternoon local time.
2.2 Check-Out Time: Check-out time is Noon local time. Late check-outs may incur additional charges.
3. Guest Responsibilities
3.1 Identification: All guests are required to provide valid identification upon check-in.
3.2 Conduct: Guests are expected to behave in a respectful and non-disruptive manner. We reserve the right to evict any guest who behaves inappropriately, with no refund.
3.3 Property Damage: Guests are responsible for any damage caused to hotel property. Additional charges may apply.
4. Liability and Disclaimers
4.1 Hotel Liability: Park Side Plaza Hotel is not liable for any loss, damage, or theft of personal belongings. Guests are encouraged to use in-room safes for valuables.
4.2 Service Interruptions: We are not responsible for interruptions in services such as internet, water, or electricity due to circumstances beyond our control.
4.3 Personal Injuries: Park Side Plaza Hotel is not responsible for any injuries sustained on the property, except in cases of gross negligence by the hotel.
5. Governing Law and Dispute Resolution
5.1 Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of the Sultanate of Oman.
5.2 Dispute Resolution: Any disputes arising out of or in connection with these Terms and Conditions shall be resolved through binding arbitration in Muscat, Oman, under the rules of the Oman Commercial Arbitration Centre (OCAC).
6. Non-Solicitation
6.1 Legal Actions: By agreeing to these terms, you waive your right to initiate or participate in any class-action lawsuits or other legal proceedings against [Hotel Name].
7. Miscellaneous
7.1 Modification of Terms: Park Side Plaza Hotel reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
7.2 Severability: If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
7.3 Entire Agreement: These Terms and Conditions constitute the entire agreement between you and [Hotel Name] regarding your use of our online booking services and your stay at our hotel.
By making a booking, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. For any questions or further information, please contact us at [Hotel Contact Information].
Thank you for choosing PARKSIDEPLAZAHOTEL. We look forward to welcoming you!
General Data Protection Regulation (GDPR) Compliance Policy
At Park Side Plaza Hotel, we are committed to protecting and respecting your privacy. This Data Protection Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel and use our services. This policy complies with the data protection laws of the Sultanate of Oman. Please read this policy carefully to understand our practices regarding your personal data.
1. Data Controller
[Hotel Name]
[Hotel Address]
[City, State, ZIP Code]
[Contact Email Address]
[Contact Phone Number]
2. Personal Data We Collect
We may collect and process the following personal data about you:
2.1 Identity Data: Name, surname, date of birth, nationality, passport number, or other identification number.
2.2 Contact Data: Address, email address, phone number.
2.3 Financial Data: Payment card details, and bank account details.
2.4 Reservation Data: Booking details, travel details, preferences, and special requests.
2.5 Usage Data: Information about how you use our website, products, and services.
2.6 Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
3.1 To Provide Services: To manage your bookings, process payments, and provide you with the services you request.
3.2 To Communicate with You: To send you booking confirmations, updates, and customer service communications.
3.3 To Improve Our Services: To understand your preferences and improve our services based on your feedback.
3.4 To Ensure Security: To ensure the safety and security of our guests and staff.
3.5 To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
4. Legal Basis for Processing Your Data
We process your personal data on the following legal bases:
4.1 Performance of a Contract: Processing your data is necessary for the performance of a contract with you.
4.2 Legal Obligation: Processing your data is necessary to comply with a legal obligation.
4.3 Legitimate Interests: Processing your data is necessary for our legitimate interests, such as improving our services and ensuring security.
4.4 Consent: In certain cases, we may rely on your consent to process your personal data.
5. Data Sharing and Disclosure
We may share your personal data with:
5.1 Service Providers: Third-party service providers who assist us in providing our services.
5.2 Legal Authorities: Government authorities or law enforcement officials if required by law or for the protection of our legal rights.
5.3 Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal data may be transferred to the new owner.
6. International Data Transfers
Your personal data may be transferred to and processed in countries outside the Sultanate of Oman. We will ensure that appropriate safeguards are in place to protect your data.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
8. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
9. Your Rights
You have the following rights regarding your personal data:
9.1 Access: You have the right to access your personal data and receive a copy of it.
9.2 Rectification: You have the right to request correction of any inaccurate or incomplete data.
9.3 Erasure: You have the right to request the deletion of your personal data under certain conditions.
9.4 Restriction of Processing: You have the right to request restriction of processing your data under certain conditions.
9.5 Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
9.6 Objection: You have the right to object to the processing of your personal data under certain conditions.
9.7 Withdrawal of Consent: If we process your data based on your consent, you have the right to withdraw your consent at any time.
10. Contact Us
If you have any questions or concerns about this Data Protection Policy or wish to exercise your rights, please contact us at:
[Hotel Name]
[Hotel Address]
[Contact Email Address]
[Contact Phone Number]
11. Changes to This Policy
We may update this Data Protection Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email.